RiverTown Hoi An Resort & Spa

We stayed at the Rivertown Hoi An Resort & Spa for 8 days & 7 nights. I noticed the lush gardens, pool area, and lovely pond. We were greeted warmly upon arrival, had a welcome drink, and received a Hoi An introduction and a map. Our spacious upgraded room was 709, which overlooked a magical 180-degree riverview. The room design was good. I liked the walk-in shower, smart TV, good water pressure, bathroom products, shower cabinet, comfortable bed, and air conditioner, which worked well. Housekeeping & laundry services were excellent. The beautiful lights highlighted significant outdoor lounging areas within the parklands at nighttime. Having filtered water available to guests was great. All staff were welcoming. The major highlight was breakfast, which included excellent food and many vegan options. The food variety was fantastic, tasty, and fresh. I loved the salad options: sushi, tomato tofu, fried eggplant, stir-fried veggies and noodles, wonderful juices, chia pudding, and strong coffee. We had extra vegan menu options and soy milk available. At lunch, we also had delicious cocktails. The spacious gym had two exercise bikes, treadmills, weights, and multi-option equipment. All the equipment worked well. The spa staff was welcoming. My facial, coconut scrub, and body massage were nice. I loved the wonderful oils on sale, which were excellent value for money. The facilities were good, but there was loud background noise, so I put some soft earplugs in. I could still hear the relaxing music and relax. Negatives: In the morning, I could hear roosters and background noise, so I put in my supplied earplugs and eliminated this problem. In short, I loved the great customer service, attention to detail, excellent food variety and quality, brilliant room and staff, spa & gym facilities. It was an exceptional stay. I appreciated that we, as vegans, catered for very well.

Such a lovely hotel, perfect balance of Hoi An hospitality and a touch of luxury. Staff were generous and friendly and very efficient, anticipating your needs. The rooms were nice, very comfortable, and having a ceiling fan as well was welcome. Loved being a bit out of town as it was quiet, and the gardens surrounding the pool were divine, something very few other hotels in the area had. It was a haven. Breakfast was very good, lots of fresh choices and a really nice dining area. Would heartily recommend Rivertown.

We cannot recommend this hotel highly enough. The beautiful staff were warm, kind and provided the most amazing service. Nothing was too much trouble. We were traveling with our nearly 3 year old granddaughter and I can't tell you how wonderful they were to her. A special mention to Duyen and Tram who were so kind and helpful. We loved the variety and quality of the food, so fresh and delicious and we loved the location near the old town. The beautiful, peaceful grounds provided a wonderful respite from busy Hoi An even though we were in walking distance to everything. Thank you for making our holiday so wonderful.

Great hotel located close to the ancient town. About a 8-10 minute walk. Breakfast was fantastic although they don't label their food if it contains gluten or dairy. But no big deal for me, I was able to work out which foods I could and couldn't eat. The only hotel that had labels was a high end wellness resort I stayed in throughout my travels in Vietnam. No other hotel did so I am not singling this hotel out. There are 2 pool areas, one is for parents with kids and the other one is pretty much left for the adults. My partner and I spent most of our time in the adult pool which was a really good size and had plenty of sunbeds. Staff were exceptional and i loved how there are water filters on every floor. it was so hot during our stay so it was very handy being able to fill my drink bottle for free instead of going to the shops and buying 10 bottles of water and having to walk back with them. Overall we really enjoyed our stay and would definitely return if we ever come back to Hoi An. If the gym facilities were better then I would rate this a 10.

From the moment we arrived at this beautiful hotel we knew we were going to love it. The staff go above and beyond. The grounds are beautiful and there are 2 pools. One is adults only but children over 12 years of age can go in it. The other pool is at the back of the property which we used and we could watch motorbikes flash by. We stayed in the Grand Deluxe Double Pool & River View room and it was amazing. We had a large room and a lovely balcony to relax on. I used the Spa services and could not fault them. It was so relaxing and a lovely environment. My husband used the gym and found it well equipped. We took advantage of the free bikes and this was the perfect way to get around the town. You only need to ride 2 bridges along and you are in the hustle and bustle. This time we liked being on the edge of the town as it was a lot quieter but so close to everything also. The breakfast selection was amazing